Security Policy
We employ a multi-layered security strategy to protect our infrastructure and your sensitive information.
Last Updated: 21 June 2025
At MySertifico, the security of our platform and your data is our highest priority. We utilize industry-standard technologies and strict protocols to protect against unauthorized access and cyber threats.
Infrastructure Security
Our platform is hosted on secure, compliant cloud servers that undergo regular security assessments. We implement firewalls, intrusion detection systems, and continuous monitoring to protect against vulnerabilities and ensure high availability.
Data Encryption
All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS). Sensitive data stored in our database, including personal information and certificate records, is encrypted at rest.
Access Control
We enforce strict access control policies. User accounts are assigned specific roles (e.g., Super Admin, Issuer) with granular permissions, ensuring that users can only access the information and functions necessary for their role.
Certificate Integrity
Every digital certificate issued through MySertifico is secured with a unique, verifiable QR code and digital signature. This feature provides an instant and reliable method to confirm authenticity, protecting against forgery.
Incident Response
We have a dedicated incident response plan to address potential security breaches. In the event of an incident, we are committed to promptly notifying affected users and taking all necessary steps to mitigate impact.
Security Concerns?
If you have identified a vulnerability or have questions about our security practices, please let us know immediately.
Contact Security Team